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Building loyalty with customers is the central role of our efforts.  We use the information obtained from customers to increase loyalty, improve processes, and to better monitor and understand customer’s concerns and expectations.  We have set a goal of “Being a true loyalty-based organization”.  Everyone at Crucial Link Communications is empowered to act on behalf of the customer.  Customers drive our business and our strategies to achieving success and excellence in everything we do, and will continue to be our key focus for providing products and services that accelerate their capability to prosper.

 Today's demand for wireless technology does not allow for downtime. When it fails you need service as soon as possible. Every second your communications system is down can cost a loss of business or loss of lives.  The FCC licensed technicians provided by Crucial Link Communications use only the highest quality and most accurate test equipment to ensure we provide our customers with accurately adjusted radio systems.  We understand mobility and are prepared to dispatch FCC licensed service teams to your site to meet your need.

Two-way radio repair is more affordable with Crucial Link Communications than any other two-way radio repair shop!  We are well known for our convenient, punctual and low cost two-way radio repair on any brand of two-way radio.  We offer convenient repair pick up and return service to our local customers while striving to achieve the quickest turnaround possible.  In an effort to continually improve our nationwide customer support, repair times and minimize cost to our customers, we have Regional Repair Facilities that can repair your land mobile products.  You can depend on every two-way radio being repaired and thoroughly tested to meet factory standards.